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Credit & Collections Supervisor
SUMMARY OF POSITION:
This position is responsible for the activities and operations in the credit and collections area of the accounting department. Including: Invoicing, collection, cash application activities, timely management of all AR aging components, and oversees the verification of customers applications for credit and the setting of credit limits. This position will also maintain and improve sustained cash flow through diligent and aggressive monitoring of our customer accounts. In addition, will help support other specialized financial and administrative functions as directed by the CFO or Controller.
ESSENTIAL FUNCTIONS:
- Setting objectives for the account receivable team that align with the accounting department’s goals.
- Monitoring the processing of invoices.
- Ensure timely collection of payments.
- Conduct credit checks.
- Prepare AR aging analysis reports within the month and at month end.
- Hold monthly AR aging review meetings with Sales & Upper management.
- Support AR team members on daily basis. Train new team members.
- Organize records of invoices, DM/CM, and deposits to support the BBC report sent to the bank each week.
- Ensure high-quality invoicing and collection procedures. Periodically revisit and improve the AR process.
- Establish the foundation for AR Collection methods and procedures.
- Create a process for sending invoices and payment reminders.
- Implement offensive / proactive AR collection methods and procedures.
EDUCATION AND EXPERIENCE:
Associates Degree in Accounting or related two-year degree required, or proven work experience with 6-8 years of credit, collection and accounting experience. Candidate should be a champion of change and have excellent written and verbal communication skills. Candidate must possess a demonstrated ability to establish plans, manage their execution and drive for results. Candidate must be accurate, pay attention to detail, manage multiple priorities and be a self-directed worker.
SCOPE:
This position is responsible for timely and accurate accounts receivable reporting, all credit and collection activities and other duties as assigned.
COMPETENCIES:
Action-Orientated – Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Dealing with Ambiguity –Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Business Acumen –Knows how businesses works; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Customer Focus –Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Drive for Results– Can be counted on to exceed goals successful; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Integrity and Trust –Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
Patience – Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.
Priority Setting – Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Strategic Agility –Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Written Communications –Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
Accommodations will be made available for eligible job seekers
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