Vice President, Human Resources
With a vision of providing a home for every person, RainCity has a strong regional and provincial reputation for innovative and person-centred services. With programs located across BC’s lower mainland and Sunshine Coast, we welcome people into our housing and services on their terms and work with their choices, while building and maintaining partnerships with health and social service providers. Rather than seeing homelessness as one issue, we recognize the diversity of reasons people have become homeless – including poverty, racism and discrimination – and we work to support them to move forward in their lives. As people’s choices about housing and support vary, RainCity provides a range of housing and support services, including shelters, transitional housing, long-term housing, housing for women-led families, and outreach-based housing programs.
WHAT IT’S LIKE TO WORK HERE
Our workplaces are inspiring, challenging and team oriented. At our best, our commitment to our mission and the communities we support is outstanding.
The RainCity community (employees and those we support) is comprised of a diverse group of people. Many are navigating compromised mental health, have experienced trauma (and continue to feel the effects of trauma), and/or actively use/have used substances. In line with a trauma-informed and harm reduction approaches, we hire people with this specific lived and living experience. Accordingly, it’s important that our organizational/human resources practices align. Given the nature of RainCity and our peer-centred framework, our HR practices have and are being developed through four broad lenses, all of which are crucial for the Vice President, HR to understand and align with. These include Anti-Racism and Cultural Safety; Gender Identity and Expression; Mental Health and Substance Use; and Wellness and Trauma.
These lenses are aligned with our focus on creating justice in our workspaces from the perspective of justice = equity + diversity + inclusion. Justice at RainCity is about taking an anti-oppressive approach and an environment free from discrimination, racism, harassment, and violence. With an acknowledgement that discrimination and racism occur within our community (as for society in general), and exist within our own structure and processes, we have made an organizational commitment to undoing the systems and associated system injustices that cause harm.
WHO YOU ARE
Aligned with our peer-centered framework, you understand and/or are genuinely willing to learn about our priorities and approaches, in addition to the realities of the RainCity workplace and community. In addition to the impact of the above noted identities/lenses you acknowledge that the impact of homelessness, trauma, COVID-19, and the drug poisoning epidemic (among other things) can lead to significant impacts within the RainCity community. Accordingly, you are genuinely and intentionally human-centered, patient, curious, have a resilient nature (due to an understanding/experience of trauma, either directly or indirectly), and are both compassionate and empathic while able to maintain appropriate and professional distance. You are relational, approachable, and respectfully confident with the ability to hold space for diverse teams (e.g. Senior Leadership and HR) from the perspective of balancing legislative risks with impact on people.
In alignment with our priorities and focus on becoming an anti-racist, anti-discriminatory, anti-harassment, and anti-oppressive organization, you have the willingness, ability, humility, and courage to lead a culture of change (together with the senior leadership team and engaging the support of the HR team). This involves balancing a senior/leadership level background/skillset and legislative compliance with non-traditional approaches (e.g. harm reduction as opposed to zero tolerance substance use policy). Given RainCity’s fast growth to nearly an 800-person organization, this also involves building, implementing, and growing technical processes and systems, as well as an understanding of work flow, team structure, and problem solving/priority triage. This requires a strong strategic mindset coupled with the willingness to be operational and hands-on.
POSITION OVERVIEW AND ACCOUNTABILITES
As the Vice President, Human Resources , you will lead the development and implementation of RainCity’s long-term strategic plan in the areas of Human Resources and Labour Relations. Reporting to an Executive Director, you will be responsible for ensuring strategic, consistent, compliant, and RainCity vision/philosophy-aligned people practices and policies throughout the organization. Additionally, you will develop and deliver an effective labour relations strategy.
As a member of RainCity’s Senior Leadership Team, you will ensure delivery of internal HR services directly supports the execution of RainCity programs and aligns with RainCity’s vision, philosophies, organizational strategic goals, and the HR strategic plan. Strategic priorities (that you will both oversee and be hands-on in building/evolving) include developing, implementing, monitoring, and evaluating programs, philosophies, policies, and practices within the areas of human resources (HR) strategy and leadership; labour relations (LR); HR records and systems; organizational structure and workforce planning; recruitment; orientation and onboarding; performance management; coaching and conflict resolution; compensation and benefits; equity, diversity and inclusion; training and development; occupational health and safety; and health and wellness.
With a focus on collaboration, you will build/maintain relationships and communicate with a wide variety of people including other members of the Senior Leadership Team (SLT), management, external agency representatives, the Board of Directors, staff, and union representatives.
In the organization’s and HR’s current state of evolution, this position is equal parts strategy and operation.
Strategic and leadership accountabilities include:
• Working with and supporting the SLT to build and articulate the organization’s strategic framework
• Championing existing and developing future HR and LR strategies that embed the principles of justice
• Engaging stakeholders and participating in a culture of change that is committed to systemic equity, diversity, and inclusion
• Developing a deep knowledge of all RainCity programs and services
• Leading change efforts related to HR initiatives, policies, and practices, and working with the HR, Senior Leadership and Management to implement, communicate, and provide associated training
• Representing the organization for all union and labour relations matters, and overseeing collective agreements to ensure compliance, interpretation, and grievance resolution
• Advising senior leadership on the interpretation and application of HR policies and procedures
• Ensuring comprehensive legislative and collective agreement compliance within HR infrastructure
• Working with the Co-Executive Directors, developing frameworks for organizational design/structure, workforce planning, and succession planning
• Working with an Executive Director to develop and manage annual departmental operating budgets
• Establishing and maintaining effective relationships with RainCity’s leadership, management, employees, union representatives, governmental officials, HEABC, and non-profit partners
• Inspiring, leading, and/or advising on change initiatives
Operational accountabilities include:
Providing leadership and direction to senior leadership and partnering with the HR team on:
• HR Team Leadership – leading an HR team of 10 with support of the HR Director; overseeing (and participating where applicable) the hiring, training, performance management, professional development, and offboarding of the HR team; building capacity by implementing and leading processes for coaching, development, and performance management
• Labour Relations – managing labour relations issues and grievances in line with bargaining units (BCNU, Community, Health Sciences); directly managing escalated investigations, grievances, and arbitrations
• Equity, Diversity, and Inclusion – Developing, implementing, and evaluating strategies that embed the principles of justice within HR practices and ensuring a broad approach to inclusion that mirrors the realities of RainCity’s community
• HR Records and Systems – implementing structure that supports the HR strategic plan and fosters compliance, consistency, and efficiency within our HR infrastructure
• Recruitment and Onboarding – ensuring practices support attraction and retention of qualified candidates; ensuring managers are conducting appropriate onboarding processes
• Training and Development – ensuring employees are appropriately trained and aligned to RainCity’s vision, practices, and goals, providing strategic input into employee learning and professional development
• Performance Management – developing and implementing performance management processes; growing the organization’s expertise in coaching, feedback, and conflict resolution
• Compensation and Benefits – ensuring the organization is able to attract and retain quality staff, and that policies, procedures and systems are in place to accurately deliver pay and benefits to employees
• Occupational Health and Safety – overseeing the development and implementation of OHS policy, procedures, and programs to assist Programs in safety training, metrics and OHS plans
• Health and Wellness – ensuring appropriate programs are in place and conducting strategic analysis of health and wellness programs and service providers to ensure employee needs are met
QUALIFICATIONS/COMPETENCIES OF OUR IDEAL CANDIDATE
In addition to the profile described in the “Who You Are” section, you will bring the following qualifications to the Vice President, Human Resources role:
• Degree in Human Resources or a related discipline
• At least 10 years of senior level HR experience, including expertise in labour relations management (specifically investigations, grievances, mediation, and arbitration experience)
• Robust understanding and grounded practice of justice in the workplace, related specifically to the principles of diversity, equity, and inclusion
• At least 5 years of leadership experience with demonstrated coaching, mentorship, and development expertise
• Public sector experience and associated legislative framework with the ability to balance legislative risks with the realities of people’s lived and living experience
• Strong alignment with and ability to learn, understand, communicate, and support RainCity’s vision, philosophies, and strategic goals, in addition to the models/methods of supporting people through the principles of Housing First, Harm Reduction, and Trauma Informed Practice
• Experience working with/presenting to Boards and within not-for-profit organizations are assets
• Or an equivalent combination of knowledge, education, training, and experience
Required competencies (skills, knowledge, and personal characteristics) include:
• Ability and willingness to lead strategically and be hands on with development and implementation
• Strategic planning and thinking ability/experience with the ability to analyze and evaluate principles and practices, and inspire strategic vision in others
• Demonstrated leadership skills using strengths-based feedback and coaching principles, and with the ability to facilitate collaboration, cooperation, and coalitions among diverse groups
• Strong and comprehensive knowledge of labour relations, collective agreements, and relevant municipal, provincial, and federal policy, law, regulation, and case law
• Strong communication skills with the ability to present proposals and recommendations clearly and persuasively, and respectfully
• Proven ability to champion positive working relationships with internal and external stakeholders, creating connections, trust, and shared meaning with diverse individuals and groups
• Self aware with an understanding of personal assumptions, biases, values, principles, strengths, and limitations; takes responsibility for personal actions, performance, and health
• Comprehensive/strong technical literacy with proven skills in developing, evaluating, and/or streamlining complex work processes
• High standards of ethics and ability to maintain high levels of confidentiality and sensitivity
IN RETURN FOR YOUR EXPERTISE
Driven by the RainCity vision, RainCity employees are extremely dedicated to what they do and we encourage/ support professional development and growth. We offer a competitive annual salary ($125,000 to $140,000) and commensurate with your experience for this role, plus comprehensive benefits including extended health benefits, LTD and Municipal Pension Plan.
This is a full-time (40 hours per week) union-excluded, salaried position based in the Downtown Eastside of Vancouver, BC. Having not yet transitioned the administration office out of our COVID-19 response, we currently have an informal hybrid working arrangement (blend of onsite and working remotely). Planning on the next phase will take place in the Fall.
HOW TO APPLY
Please email your resume along with a letter of interest by September 10, 2022, to email@example.com with the subject line: “RainCity VP, Human Resources”. We thank all applicants for your interest; however only those who are selected for an interview will be contacted.
As a vastly diverse community of people and an organization committed to upholding the principles of justice in our workspaces, we actively encourage and support candidates with diverse backgrounds, lived and living experiences, and identities, including members of groups with historical and/or current barriers to equity. This includes but is not limited to:
• Indigenous, Black, and People of Colour
• Members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin
• Persons that identify as LGBTQ2S+ and of marginalized sexual orientations, gender identities, and gender expressions
• Persons with visible and/or invisible (physical and/or mental) disabilities
For more information about RainCity, visit our website: https://www.raincityhousing.org/